FAQs

How long do custom orders take?
Custom orders typically take 2–3 weeks to complete

Do you ship across the UAE?
Yes, we ship to all Emirates

Is every piece hand-painted?
Yes, every piece is individually hand-painted, making each one unique

What products do you offer?
We create hand-painted hair brushes, baby brush sets, mirrors, canvas artwork, and custom pieces.

Can I see my order before it's shipped?
Yes. Photos of your finished piece will be shared for approval before dispatch

Do you accept returns or exchanges?
As every piece is handmade and often personalized, returns and exchanges are generally not accepted unless the item arrives damaged

What payment methods do you accept?
We currently accept secure payments through Ziina (apple pay)

Can I order a custom canvas in any size?
Yes. We can create custom canvas artwork in almost any size to suit your space. Larger canvases may require more than 2–3 weeks to complete due to the additional time and detail involved.

How long does delivery take for ready-made pieces?
Ready-made pieces are typically prepared and delivered within 2–3 days.